Control 21
Build the intelligent organisation.
Control 21 helps organisations become more intelligent — combining strategy, governance, transformation, AI, technology, products, automation and managed operations in one connected delivery model.
One connected lifecycle
Discover → Advise → Design → Build → Transform → Operate → Improve
Start with the problem, not a service catalogue. Control 21 can stay with the organisation from diagnosis and board-level decisions through implementation, adoption and ongoing operation.
01
Advise
Strategy, management consulting, governance, operating models and transformation design.
02
Transform
Change, programs, projects, PMO, process redesign, adoption and benefits.
03
Build
AI, digital products, automation, intelligent environments, prototyping and integration.
04
Operate
Control 21 Edge, AVA, managed technology, managed AI, monitoring and continuous improvement.
Proprietary IP
Buy an outcome, not a stack of consulting hours.
Diagnostic
Control 21 Intelligence Audit™
A structured baseline of organisational intelligence, friction, AI readiness, data, governance and automation opportunity.
Operating model
Operating Model 21™
Design the organisation around decisions, workflows, accountabilities, information and intelligent automation.
AI platform
AVA Enterprise™
A governed organisational AI layer for knowledge, workflow, service and agentic execution.
Delivery engine
Control 21 Transformation Office™
Fractional or embedded PMO, transformation, change and executive assurance.
Operations
Control 21 Edge™
The managed operating layer for technology, AI, cyber, cloud and critical digital services.
Innovation
Control 21 Innovation Lab™
Turn ideas into digital and physical products, prototypes, automation and intelligent environments.
Governance
Control 21 Governance System™
A coherent board-to-operation governance system for decisions, risk, policy, delegations, compliance and AI.
Free diagnostic
How intelligent is your organisation today?
Take the Control 21 Intelligence Snapshot. In a few minutes, score eight dimensions of organisational intelligence and see which capability should be addressed first.
AVA
An intelligent front door into Control 21.
AVA supports guided discovery, organisational intake, solution configuration, customer workspace functions and ongoing service coordination. AVA is not positioned as a novelty chatbot: it is the visible interface to a broader organisational intelligence capability.
Bespoke projects
When the problem does not fit a conventional consulting category.
Control 21 can combine management consulting, engineering thinking, product design, CAD, additive manufacturing, automation and digital delivery for unusual requirements. Examples of Control 21 design work include the Control 21 Cable Identification System and orthodontic bracket design concepts, alongside intelligent spaces, command environments and other bespoke product-development work.
Next step
What should your organisation become capable of next?
Start with the outcome. Control 21 will map the combination of advice, transformation, build and operation required.