The Control 21 Governance System™ replaces disconnected policies and registers with a coherent governance architecture linking boards, delegations, decisions, risk, assurance, information and responsible AI.
Who it is for
- Boards and committees with unclear governance boundaries
- Growing organisations whose policies and delegations have not kept pace
- Not-for-profit and public organisations needing stronger governance discipline
- Businesses preparing for major transformation or AI adoption
- Organisations with fragmented registers, policies and decision records
Governance maturity model
Foundational
Clarify legal/accountability context, governance bodies, roles and minimum controls.
Controlled
Establish delegations, policy hierarchy, registers, meeting discipline and risk ownership.
Integrated
Connect governance with performance, projects, information, compliance and operational workflows.
Intelligent
Use timely information, automation and AI-supported workflows while retaining explicit human accountability.
System components
- Board and committee architecture
- Delegations and decision rights
- Policy framework and document hierarchy
- Risk, compliance and assurance
- Decision/action/register architecture
- Performance and management reporting
- Information governance
- AI governance and responsible-use controls
Implementation
Review
Assess current governance documents, bodies, delegations, registers and pain points.
Design
Define the target governance architecture and control model.
Build
Develop/update the agreed documents, registers, templates and workflows.
Embed
Implement meeting, decision, reporting and assurance routines.
Assure
Establish periodic review, control ownership and improvement mechanisms.
Engagement options
Baseline package
Governance Foundation
Core architecture for smaller or rapidly growing organisations.
- Governance map
- Delegations
- Policy hierarchy
- Core registers
Integrated governance
Board + Management Governance
Connect board oversight with management decision and assurance systems.
- Committee architecture
- Decision rights
- Reporting
- Risk/assurance calendar
Responsible AI
AI Governance Overlay
Extend existing governance to cover AI use, data access, human oversight and accountability.
- AI policy/control map
- Use-case approval
- Risk ownership
- Monitoring
Deliverables
- Governance architecture
- Delegations model
- Policy/control map
- Core governance registers
- Meeting and decision workflow
- Assurance calendar
- Management reporting structure
- AI governance overlay where required
What is not included
- Legal advice or statutory interpretation unless provided by qualified legal advisers
- External audit or certification
- Board secretary services unless separately scoped
- Regulatory filings unless explicitly included
Success measures
- Clearer decision accountability
- Fewer duplicated or conflicting policies
- Improved action/decision traceability
- Visible risk and assurance ownership
- Governance that supports rather than obstructs operations
FAQs
Is this just a policy-writing service?
No. Documents are only one part. The Governance System focuses on how authority, decisions, risk, reporting and assurance operate together.
Can it work with our existing policies?
Yes. Existing material is reviewed and retained where fit for purpose.
Can AI governance be added separately?
Yes. The AI Governance Overlay can be used as a focused module.