Due diligence
Clear evidence without unsupported claims.
Control 21 provides relevant organisational and engagement information through a proportionate due-diligence process. Public claims are limited to information that has been verified and authorised.
Information available for appropriate engagements
Organisation
- Legal entity and contact information
- Capability statement
- Relevant personnel and delivery roles
- References where authorised
Governance and assurance
- Delivery governance approach
- Risk, issue and escalation controls
- Quality-management information
- Relevant insurance evidence
Security and privacy
- Information-handling approach
- Access and customer-isolation controls
- AI governance and human oversight
- Supplier or platform dependencies relevant to scope
Procurement enquiries
Customers and procurement teams can request the material relevant to a proposed engagement. Sensitive company, financial, insurance, banking and security information is supplied only through an authorised and appropriately protected process.
Certification and partnership discipline.
Control 21 will not display certification, accreditation, partnership, client or outcome claims until the underlying evidence has been checked and permission to publish has been confirmed.
