Behind the Control 21 operating model
ANTSYS technology & delivery engine
ANTSYS provides technology procurement, engineering, automation, field delivery and infrastructure capability beneath the strategic Control 21 customer relationship.
Separate roles. One customer outcome.
Control 21
Customer & operating relationship
Strategy, transformation, AVA, managed operations, governance, service ownership and executive relationship.
ANTSYS
Technology fulfilment
Hardware, software, distributor procurement, IT engineering, automation and technical delivery.
Together
Lifecycle revenue
Assessment, project implementation, managed service, licensing, procurement, optimisation and refresh.
Distributor feeds should support customer-specific procurement, warranty and lifecycle workflows rather than turning the Control 21 site into a generic catalogue. Live distributor integration requires approved supplier APIs, credentials, pricing rules and stock/fulfilment logic.