+61 1300 655 182 Shop Customer Portal

Control 21

Managed Technology

AVA supporting Control 21 organisational intelligence, transformation and operations

Control 21 + ANTSYS

Managed Technology

A managed technology operating layer spanning users, devices, cloud, networks, licensing, support and lifecycle.

From support contract to managed technology lifecycle.

Service

Service desk & operations

Structured intake, escalation, SLA reporting and user support.

Cloud

Cloud & workplace

Microsoft 365, identity, endpoint, backup and collaboration operations.

Network

Network & infrastructure

LAN, WAN, Wi-Fi, monitoring, resilience and vendor coordination.

Lifecycle

Assets & procurement

Inventory, warranty, renewal, replacement planning and ANTSYS procurement.

Managed relationship

Choose how deeply Control 21 operates with you.

Essential

Control 21 Essential

Monitor, support and maintain defined services with clear accountability and service reporting.

Intelligent

Control 21 Intelligent

Manage, optimise and continuously improve technology, AI, cyber, buildings or operational capability.

Autonomous

Control 21 Autonomous

A deeper managed operating relationship: proactive optimisation, integrated intelligence, executive reporting and controlled automation.

Final scope and pricing are set against users, sites, devices, integrations, service levels, risk and operating complexity. No autonomous action is enabled without agreed controls and approval boundaries.