Recurring support for intelligent environments
Control 21 Care
Protect the value of an automation or intelligent-building investment with remote support, configuration assurance, monitoring and continuous optimisation.
Care should attach to every suitable installation.
Protect
Configuration protection
Documented configuration, controlled change and recovery readiness.
Support
Remote support
Structured troubleshooting, escalation and service coordination.
Maintain
System health
Periodic review of alarms, integrations, sensors, devices and dependencies.
Improve
Optimisation
Lighting, HVAC, energy, scenes, schedules and user-experience refinement.
Managed relationship
Choose how deeply Control 21 operates with you.
Essential
Control 21 Essential
Monitor, support and maintain defined services with clear accountability and service reporting.
Intelligent
Control 21 Intelligent
Manage, optimise and continuously improve technology, AI, cyber, buildings or operational capability.
Autonomous
Control 21 Autonomous
A deeper managed operating relationship: proactive optimisation, integrated intelligence, executive reporting and controlled automation.
Final scope and pricing are set against users, sites, devices, integrations, service levels, risk and operating complexity. No autonomous action is enabled without agreed controls and approval boundaries.