What we do

Strategy. AI. Technology. Delivery.

Control 21 combines advisory, implementation and operations so clients can move from decision to measurable capability without fragmenting accountability across multiple providers.

Advise

Management Consulting

Strategy, operating models, transformation, performance and executive advisory.

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Advise

Corporate Governance

Board and committee governance, delegations, policy, risk, compliance and decision systems.

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Deliver

Change & Project Management

Programs, PMO, project recovery, change impacts, adoption and benefits realisation.

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Deliver

AI & AVA

AI strategy, governance, agents, automation, knowledge assistants and customer concierge capability.

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Operate

Control 21 Edge

Managed technology, cybersecurity, cloud, monitoring, service desk and operational support.

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Deliver

Websites & Digital Business

Websites, ecommerce, analytics, optimisation, automation and AI-enabled customer journeys.

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Create

Product Development

Concept design, CAD, prototyping, additive manufacturing and product-to-manufacture development.

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Operate

Building Management

BMS, HVAC, lighting, metering, energy, security, access and intelligent controls.

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Create

Experience & Home Automation

Immersive environments, show control, AV, lighting, escape-room systems and residential automation.

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Create

Bespoke Projects

Special projects combining consulting, software, electronics, automation and prototyping.

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How we engage

Use only the capability the outcome needs.

A client can start with one diagnostic, one project or one specialist discipline. Where the problem crosses boundaries, Control 21 can integrate governance, change, AI, technology, product and operations into one delivery model.

Control 21 delivery model

Discover → Diagnose → Design → Deliver → Operate → Optimise

01

Discover

Clarify the problem, desired outcomes, stakeholders and constraints.

02

Diagnose

Assess current capability, evidence, risks, dependencies and opportunities.

03

Design

Define the target state, roadmap, governance and commercial approach.

04

Deliver

Implement the agreed change, technology or operating capability.

05

Operate

Support, monitor and manage the solution where ongoing operation adds value.

06

Optimise

Measure performance, realise benefits and continuously improve.

Next step

What should your organisation do next?

Describe the problem to AVA or speak directly with Control 21 about a scoped engagement.