AVA AI by Control 21

Useful organisational AI — governed for real work.

AVA combines approved knowledge, controlled workflows and practical AI capability to help organisations serve customers, find information, automate work and support decisions.

AVA AI by Control 21

One AVA platform. Multiple business roles.

Start with a focused use case and expand as governance, data and workflow maturity grows.

AVA Receptionist

Customer enquiries, FAQ support, service discovery and lead qualification.

From $399/month + setup

AVA Knowledge

Search and use approved policies, procedures, manuals, records and organisational knowledge.

From $750/month + implementation

AVA Workflow

Automate repetitive administration across forms, email, documents, CRM and business processes.

Scoped implementation

AVA Executive

Management information, meeting preparation, action visibility and decision support.

Scoped implementation

AVA Enterprise

Permissions, integrations, governance, auditability and organisation-wide deployment.

Enterprise scope

Governance is part of the product

Approved knowledge

Define what AVA can use and which sources are authoritative.

Permissions & oversight

Design access, review and human accountability around the work AVA supports.

Measured adoption

Deploy around business outcomes, not novelty, and expand only where value is demonstrated.

Find your best AVA use case

We can identify practical AI opportunities, prerequisites and risks before implementation.

Start with an AI assessment